Viewing Users
To view all users in the portal:
In the administration view for the portal, select Users > Users in the navigation pane.The USERS page opens, displaying the users for the portal.
For a team portal:
For a reseller portal:
USER – The user’s first and last names.
Email (under the user name) – The administrator's email address.
Username – The username.
Company (under the user name) – The name of the user's company.
Disabled – Displayed if the user is defined as disabled and cannot access the portal.
ROLE – The user role: End User.
PLAN – The plan assigned to the user. You can access the plan details directly by clicking the plan.
RESOURCES – The resources allocated to the user. The information can be different per user. Expanding the column or clicking more > displays more information:
The number and type of CTERA Virtual Gateway licenses used.The amount of storage the user has consumed out of the total number provisioned.Whether or not the user has the Cloud Drive service. The number of CTERA Server Agents installed out of the total number provisioned.The number of CTERA Workstation Agents installed and using the Cloud Backup service out of the total amount provisioned.To view only a specific type of user:
1 In the navigation pane, click Users > Users.
The USERS page opens, displaying the users for the portal.
2 Click the filter drop-down to filter the users either by the default Local Users or by a domain.