Storage Service Plans

Create customer service plans that include cloud storage volume, pricing, number of devices per account, user self-provisioning and time limits. In addition to ongoing tiered subscriptions, add-ons allow to supplement existing accounts with additional services (for example, a limited time storage increase), and vouchers allow the creation of one-off promotions and pre-paid plans.

User Account Management

Manage anything from tens to tens of thousands of users. Control user access, subscription plans and add-ons per user, view real-time storage usage and account status.

Private Branding

Service providers can brand all aspects of the end-user experience, customizing it to their own corporate identity. This includes the graphical user interface and all automated email notifications.

Device Monitoring

Monitor in real-time all Cloud Attached Storage devices associated with user accounts - view firmware version, account owner, connection status and most recent backup.

Device Management

Ideal for MSPs, Cloud Attached Storage devices can be set to allow remote management. This enables the service provider to view the device status in detail, including logged events, network status, storage volumes and recent backups, as well as to set firmware upgrades, associated backup folders, and more.

Real-Time Monitoring & Logging

Centrally monitor and audit all events pertaining to the cloud service, including error messages, warnings and notifications regarding:

• System events
• Cloud backup events
• Service access event
• Synchronization events
• Audit events

Reports

Run detailed reports on a variety of usage parameters, including storage usage, bad files, snapshot status and more.

Export reports and generate user reports, automatically emailed as PDF attachments.