Viewing the Agent Status
The File Manager allows you to view the status of every CTERA Agent.
To view the status of CTERA Agents as an administrator:
• In the Configuration tab, select Local Backup > CTERA Agents.
To view the status of CTERA Agents as an end user:
• Click the My Computers tab.
The status is displayed for every device.
This status... | Indicates... |
Online | The CTERA Agent is connected and idle. |
Disabled | The CTERA Agent is disabled. |
Offline | The CTERA Agent is not connected to the cloud storage gateway. |
Running | The CTERA Agent is performing a backup operation. |
Retrying | The CTERA Agent is retrying a failed backup operation. |