Restarting the CTERA Cloud Storage Gateway
If you are experiencing problems with your physical cloud storage gateway, restarting it may solve the problems.
To restart the cloud storage gateway via the web interface:
1 In the status bar, click
, and then click
Restart.
A confirmation message is displayed.
2 Click Yes.
The cloud storage gateway restarts.
To perform a hard restart on a C-Series gateway:
• While the cloud storage gateway is on, do one of the following:
• In the C200, press the Reset button briefly.
• In the C400, turn the power switch at the back of the cloud storage gateway to the OFF position and then back to the ON position.
• In the C800, turn the power switch at the front of the cloud storage gateway to the OFF position and then back to the ON position.
To restart the Virtual Gateway through the console:
1 In the virtual machine manager, switch to the Console tab.
2 Using the arrow keys, select Restart and then press Enter.
The Virtual Gateway restarts.