Legal & Privacy

Our customers' trust is our top priority. Below, you'll find comprehensive resources outlining our legal terms and privacy policy.

Privacy Policy

Read the CTERA Privacy Policy to understand how we collect, use, and protect your data. Learn about your rights and our commitment to your privacy.

Accessibility Statement

Read the CTERA Accessibility Statement to learn how we ensure our website is inclusive, accessible, and user-friendly for all individuals.

End User License Agreement

Review the CTERA End User License Agreement (EULA) to understand the terms of software usage, licensing rights, and your obligations as a user.

Cloud Terms of Service

Review the CTERA Cloud Terms of Service to understand your rights and responsibilities. Ensure compliance and secure your cloud storage experience.

Limited Hardware Warranty

Explore CTERA’s comprehensive warranty program. Get the support you need for your cloud storage solutions with industry-leading protection and service.

CTERA Service Level Agreement

Review this Service Level Agreement to understand the availability and responsibilities associated with CTERA Cloud Services.

Products End-of-Life/Support Statement

Review this page to see announcements of the end-of-life and end-of-support for various CTERA products.

What Open Source is Used by CTERA

Review this page to learn what Open Source technologies are used by CTERA.

Data Processing Addendum

The Data Processing Addendum forms part of the Cloud Terms of Service Agreement between CTERA, CTERA affiliates and customers.