Adding and Editing Add-Ons
To add or edit an add-on:
1 In the global administration view, select Provisioning > Add-Ons in the navigation pane.
The ADD-ONS page is displayed.
2 To add a new add-on, click New Addon.
Or,
To edit an existing add-on, click the add-on name.
The Add-on wizard opens.
3 Choose which services to include in the add-on:
Cloud Backup Service – The Cloud Backup Service is included in the subscription plan.
Seeding Supported – Include backup seeding in the subscription plan.
Remote Access – Include remote access in the subscription plan. Remote access includes both access to the device's management interface via the CTERA Portal and a dedicated URL, access to the user's files via the CTERA Portal and a dedicated URL.
Note: Device owners can disable remote access via the device's management interface.
Antivirus Service – Include the Cloud Drive antivirus service in the plan. When antivirus is activated, files are scanned for malware automatically and transparently, before they are downloaded for the first time. The Cloud Drive antivirus service requires an additional license. For details, see
Antivirus File Scanning.
4 Click NEXT.
5 Set the add-on details.
Name – A name for the add-on. Only letters and numbers can be used for the name.
Display Name – The name to use when displaying this add-on in the end user portal and notifications.
Expires after – The number of days after adding this add-on, that the add-on will expire.
6 Click NEXT.
The Quotas window is displayed.
7 For each item, click in the quota field and enter the number to include in the plan.
For example, to include 10GB of storage space, click in the Storage (GB) item's quota field and enter 10.
Note: The quotas must not exceed the number specified in the license. An error message is displayed when you attempt to assign a user to a plan with a quota that exceeds the number specified in the license.
8 Click NEXT.
The Wizard Completed screen is displayed.
9 Click FINISH.
If you edited an existing add-on, CTERA Portal applies changed plans to all users every day at midnight.
You can use apply the plan changes immediately by clicking Apply Provisioning Changes. The Apply Provisioning Changes window is displayed and the changes are applied. After the changes have been applied click CLOSE.
While the changes are being applied you can either stop the process, by clicking STOP or close the window while the process continues to run in the background by clicking CONTINUE IN BACKGROUND.