To back up the CTERA Portal servers and storage, such as NetApp NFS mount, you need to use third-party recovery tools.

For database backup, see Backing Up the Database.

Using third-party tools can result in a recovery after a disaster not being consistent with the database with the recovery being either older or newer than the database recovery.

If the portal recovery is older than the database, it will be missing some recent blocks. In this situation, you should rollback the database to an earlier point-in-time that matches the latest portal recovery.

If the portal recovery is newer than the database, since deleted blocks are kept for a minimum of 30 days and these blocks are never modified, as long as the database is no more than 30 days older, there will be no data loss.