Viewing Cloud Services Status
The Cloud Services > Status page displays the following information about the cloud storage gateway's connection to your CTERA Portal account and your subscribed cloud services.
a The status of the connection to the CTERA Portal:
• Resolving the portal address. The cloud storage gateway is resolving the CTERA Portal address.
• Connected to portalName. The cloud storage gateway is connected to the CTERA Portal named portalName, and the connection is currently in use.
• Connecting. The cloud storage gateway is connecting to the CTERA Portal.
• Disconnected. The cloud storage gateway is disconnected from the CTERA Portal. You can reconnect as described in
Reconnecting to Services.
• Authenticating. The cloud storage gateway is authenticating to the CTERA Portal.
• Connection Failed. The connection to the CTERA Portal failed. You can reconnect as described in
Reconnecting to Services.
b The amount of time that the cloud storage gateway has been connected to the CTERA Portal.
c The IP address of the CTERA Portal server.
d The name of each subscription service available from the CTERA Portal.
e The status of your subscription to each service:
• OK. You are connected to the service through the CTERA Portal.
• Disabled. The service is not currently available.
• Not Subscribed. You are not subscribed to the service.
f Additional information about the subscription services.
