Viewing Cloud Services Status
The CTERA Portal page displays the following information about the gateway's connection to your CTERA Portal account and your subscribed cloud services.
After connecting to a portal the gateway status panel shows the following:
The status of the connection to the CTERA Portal can be one of the following:Resolving the portal address – The gateway is resolving the CTERA Portal address.
Connected to portalName – The gateway is connected to the CTERA Portal named portalName, and the connection is currently in use.
Connecting – The gateway is connecting to the CTERA Portal.
Disconnected – The gateway is disconnected from the CTERA Portal. You can reconnect as described in Reconnecting and Disconnecting Cloud Services.
Authenticating – The gateway is authenticating to the CTERA Portal.
Connection Failed – The connection to the CTERA Portal failed.
The amount of time that the gateway has been connected to the CTERA Portal.The IP address of the CTERA Portal server.The name of each subscription service available from the CTERA Portal.The status of your subscription to each service:OK – You are connected to the service through the CTERA Portal.
Disabled – The service is not currently available.
Not Subscribed – You are not subscribed to the service.
Additional information about the subscription services.