Introduction to the CTERA Edge Filer
Accessing a CTERA Edge Filer
Logging in
Navigating the Gateway User Interface
MY COMPUTERS Tab
FILES Tab
CONFIGURATION Tab
Using the FILES Tab
The FILES Tab Views
Viewing Folder or File Details
Creating Folder Usage Reports
Downloading Files and Folders
Uploading Files
Creating New Folders
Renaming Files and Folders
Copying and Moving Files and Folders
Deleting Files and Folders
Searching for Files
Adding the Gateway as a Search Provider in Your Browser
Setting Up the CTERA Edge Filer
Viewing Gateway Details
Setting a Name and Location to Identify the Gateway
Setting the Gateway Time and Date
Configuring the User Interface Language
Configuring Proxy Settings
Enabling Remote Access to the Gateway
Allowing Single Sign-on from CTERA Portal
Saving Gateway Settings
Exporting the Configuration
Importing the Configuration
Changing a Virtual Gateway License
Managing Edge Filer Storage
Storage Setup
Using Arrays to Combine Drives
Which is the Right Type of Array
What is Striping
Which Arrays are Supported
Can I hot swap drives from an array (C-Series Gateways Only)?
Using the Storage Setup Wizard
Managing Arrays
Modifying and Expanding Arrays
Deleting Arrays
Data Scrubbing
Managing Volumes
XFS File Systems
Creating and Editing Volumes
Enlarging a Volume
Deleting Volumes
Scanning and Repairing Volumes
iSCSI Targets
Modifying iSCSI Targets
Deleting iSCSI Targets
Managing Edge Filer Users
Adding and Editing Users
Defining Users From an Active Directory Domain
Defining Users From an Active Directory Tree or Forest
Adding and Editing Individual Users
Adding Users to User Groups
Viewing Users
Exporting Users
Allocating Disk Quotas to Users
Deleting Users
Managing User Groups
Deleting User Groups
Using Cloud Services
Connecting to Cloud Services
Viewing Cloud Services Status
Reconnecting and Disconnecting Cloud Services
Logging In to the CTERA Portal From the Gateway
Syncing the Gateway and the CTERA Portal
CACHING and SYNC Modes
What Happens to Simultaneous File Changes?
What Files are Not Synced From the Portal?
File Syncing Versus File Backup
Setting Up Syncing
Enabling CACHING Mode
Enabling SYNC Mode
Enabling Classic Mode
Moving From a Sync Gateway to a Caching Gateway
Managing the Cloud Drive
Suspending and Unsuspending Cloud Sync
Refreshing the Folder List From the Portal
Controlling Cloud Sync Upload Speed
Monitoring a Caching or Sync Gateway
Accessing Cloud Drive Files
Accessing Previous File Versions
Volume Snapshots
Understanding Snapshot Retention Policies
Scheduling Automatic Snapshots and Retention Policy
Enabling NEXT3 Snapshots on a Volume
Manually Taking Snapshots
Viewing Snapshot Information
Viewing Snapshot Contents
Deleting Snapshots
Restoring from NEXT3 Snapshots
Sharing Local Files
Sharing a Folder
Network Sharing Protocols
Managing Network Shares
Windows File Sharing
Defining Network Shares
Blocking File Types from Network Shares
Copying Files With Their ACLs to the Gateway
Modifying Shares
Removing Shares
Configuring File Sharing Protocols
Configuring Windows File Sharing
Configuring Windows File Sharing for a Workgroup
Configuring Windows File Sharing for Active Directory
Configuring FTP Access
Configuring the Gateway as a TFTP Server
Configuring RSync Access
Configuring NFS Access
Accessing Network Shares
Viewing Network Shares Using Windows File Sharing
Accessing Network Shares Using FTP
Accessing Network Shares Using TFTP
Synchronizing Files with the RSync Server
Viewing Network Shares Using Mac OS-X Finder
Mounting Network Shares Using NFS
Accessing the Volumes Share
Modifying Advanced File Sharing Settings
Enabling/Disabling Autosharing for Removable Drives
Allowing Users to Browse Previous Versions of Files
Using Home Directories
Enabling/Disabling Home Directories
Configuring Home Directory Settings
Resetting Home Directory Permissions
Cloud Backup and Restore
How Does the Cloud Backup Service Work
Data Security
Available Restore Options
Controlling Which Files are Backed Up
Changing the Backup Files Selection
Backup and Exclude Sets
Scheduling Automatic Cloud Backup
Cloud Backup Status
Restricting Throughput for Cloud Backup
Manually Running Cloud Backups
Restoring Files From Backup
Restoring Files and Folders from the Cloud Backup Control Panel
Restoring Files and Folders from a Cloud Snapshot Using the Virtual Cloud Drive
Restoring Files and Folders Using Microsoft Windows Previous Versions Interface
Restoring Files and Folders from a Cloud/NEXT3 Snapshot From the FILES Tab
Local Backup and Restore
Clientless Backup
Selecting Shares to Back Up
Removing Shares
Manually Starting/Stopping Clientless Backup
Disabling and Enabling Clientless Backup
Replication Rules
Deleting Replication Rules
Manually Starting and Stopping Replication Operations
Disabling and Enabling Replication Rules
Centrally Managing CTERA Agents
Agent Licensing
Downloading and Installing CTERA Agent
Globally Configuring CTERA Agents
Managing All the Agents
Managing an Agent
Configuring Settings for Each Agent
Configuring General Settings
Viewing Agent Details
Configuring File-Level Backup
Configuring Application and System State Backup (Windows Operating Systems Only)
Configuring Disk-Level Backup (Windows Operating Systems Only)
Configuring Desktop Integration Settings
Managing Agent Backups
Disabling and Enabling Agent Backups
Viewing Agent Backups
Restoring Files and Folders from the Gateway to the Agent
Deleting Agents from the Agents List
Managing Network Settings
Viewing Network and Port Settings
Configuring Network Settings
Configuring Proxy Settings
Configuring Ethernet Port Settings
Renewing the DHCP Lease
Enabling/Disabling Link Aggregation
Network Diagnostics
Remotely Awakening Computers
Edge Filer Monitoring and Maintenance
Creating Redundancy Capabilities in the Gateway
Viewing the Activity Monitor
Using SNMP Monitoring
Setting Up SNMP Monitoring on the Gateway
Edge Filer Logging
Configuring Logging
Viewing Logs
Filtering Logs
Exporting Logs
Clearing Logs
Auditing File Access
Configuring Email Alerts
Updating the Firmware
Configuring Automatic Firmware Updates
Manually Upgrading the Firmware
Troubleshooting
Generating a Support Report
Resetting the Gateway to Its Default Settings
Increasing Gateway Storage
Increasing a Volume Size When Additional Storage is Available for the Volume
Increasing Storage for a V-Series Gateway
Restarting the Gateway
Shutting Down the Gateway
Introduction to the CTERA Edge Filer
Shutting Down the Gateway