•  Managing the Cloud Storage Gateway
  •  Accessing the Web Interface
    • From Windows OS
    • From Mac OS
    • From Any Browser
    • First-Time Log in
    • Logging in
  •  The User Interface
    • My Computers Tab
    • The Files Tab
    • Configuration Tab
  •  Remote Access
    • Enabling/Disabling Remote Access
    • Allowing Single Sign On from CTERA Portal
    • Accessing the Cloud Storage Gateway over the Internet
•  Connecting to Cloud Services
  • Connecting the Cloud Storage Gateway to Your CTERA Portal Account
  • Viewing Cloud Services Status
  • Changing the Portal Account Details
  • Reconnecting to Services
  • Disconnecting From Services
  • Accessing Your CTERA Portal Account
•  Storage
  •  How Does Storage Work On a Cloud Storage Gateway?
    • Hard Drives
    • Using Arrays to Combine Drives
    • Creating Redundancy Capabilities in the Virtual Gateway
  •  Setting Up Volumes
    • XFS File Systems
    • Creating Volumes
    • Deleting Volumes
  •  iSCSI Targets
    • Creating iSCSI Targets
    • Modifying iSCSI Targets
    • Deleting iSCSI Targets
  • Easy Storage Setup
•  Managing Users
  • Adding Users
  • Editing Users
  • Adding Users to User Groups
  • Inviting Users to Install CTERA Agent
  • Viewing Users
  • Exporting Users
  • Allocating Disk Quotas to Users
  • Deleting Users
  • Creating User Groups
  • Editing Groups
  • Deleting User Groups
•  Volume Snapshots
  • Cloud Snapshots
  • NEXT3™ Volume (Local) Snapshots
  • Understanding Snapshot Retention Policies
  • Scheduling Automatic Snapshots and Retention Policy
  • Enabling NEXT3 Snapshots on a Volume
  • Manually Taking Snapshots
  • Viewing Snapshot Information
  • Viewing Snapshot Contents
  • Deleting Snapshots
  • Restoring from NEXT3 Snapshots Using Windows File Sharing
•  Cloud Drive Sync
  • Can I Use File Syncing as a Backup?
  •  Classic Mode
    • Selecting Classic Mode
    • Viewing Your Cloud Drive
    • Syncing Local Folders to the Cloud Drive
    • Excluding Sub-folders from Syncing
    • Stopping Syncing a Folder
    • Syncing Cloud Drive Folders to Your Cloud Storage Gateway
    • Controlling to which Local Folder a Cloud Drive Folder Syncs
  •  Sync Gateway Mode
    • Why Use Sync Gateway Mode?
    • What Happens to Simultaneous File Changes?
    • Enabling Sync Gateway Mode
    • Accessing Cloud Drive Files
  • Suspending and Unsuspending Cloud Sync
  • Controlling Cloud Sync Upload Speed
  • Viewing Previous File Versions
•  Local File Sharing
  • Sharing a Folder
  • Network Sharing Protocols
  •  Managing Network Shares
    • Windows File Sharing
    • Defining Network Shares
    • Blocking File Types from Network Shares
    • Copying Files With Their ACLs to the Gateway
    • Modifying Shares
    • Removing Shares
  •  Configuring File Sharing Protocols
    • Configuring Windows File Sharing
    • Configuring Windows File Sharing for a Workgroup
    • Configuring Windows File Sharing for an Individual Active Directory Domain
    • Configuring Windows File Sharing for an Active Directory Tree or Forest
    • Configuring FTP Access
    • Configuring the Gateway as a TPTP Server
    • Configuring RSync Access
    • Configuring Apple File Sharing
    • Configuring NFS Access
  •  Accessing Network Shares
    • Viewing Network Shares Using Windows File Sharing
    • Accessing Network Shares Using FTP
    • Accessing Network Shares Using TFTP
    • Synchronizing Files with the RSync Server
    • Viewing Network Shares Using Mac OS-X Finder
    • Mounting Network Shares Using NFS
    • Accessing the Volumes Share
  •  Modifying Advanced File Sharing Settings
    • Enabling/Disabling Autosharing for Removable Drives
    • Configuring the Autosharing Access Control List
    • Allowing Users to Browse Previous Versions of Files
  •  Using Home Directories
    • Enabling/Disabling Home Directories
    • Configuring Home Directory Settings
    • Resetting Home Directory Permissions
•  Cloud Backup
  • Why Should I Use Cloud Backup?
  • How Does the Cloud Backup Service Work?
  • Is My Data Secure?
  • What Restore Options Are Available?
  •  How do I Control Which Files will be Backed Up?
    • Changing the Backup Files Selection
    • Backup and Exclude Sets
    • Creating Backup and Exclude Sets
    • Creating Exclude Sets
    • Modifying Backup and Exclude Sets
  • Scheduling Automatic Cloud Backup
  • Cloud Backup Status
  • Manually Starting and Stopping Cloud Backup
  • Suspending and Resuming Backup
  • Preparing a Backup Seeding Hard Drive
  • Restricting Throughput for Cloud Backup
•  Restoring Files From Backup
  • Restoring Files and Folders from the Cloud Backup Control Panel
  • Canceling the Current Restore Process
  • Restoring Files and Folders from a Cloud Snapshot Using the Virtual Cloud Drive
  • Restoring Files and Folders Using Microsoft Windows Previous Versions Interface
  • Restoring Files and Folders from a Cloud/NEXT3 Snapshot Using the File Manager
  • Restoring Cloud Storage Gateway Configuration from Cloud Backup
•  Local Backup
  •  Clientless Backup
    • Configuring Clientless Backup
    • Selecting Shares to Back Up
    • Removing Shares
    • Manually Starting/Stopping Clientless Backup
    • Disabling/Enabling Clientless Backup
  •  Enabling File Sharing on a PC
    • Enabling File Sharing in Windows 7
    • Enabling File Sharing in Windows 10
    • Making Mac OS Computers Accessible to Clientless Backup
  •  Replication Rules
    • Replicating to/from a Remote WebDAV Server
    • Replicating to/from an RSync or CIFS Server
    • Replicating a Local Folder to Another Local Folder
    • Deleting Replication Rules
    • Manually Starting/Stopping Replication Operations
    • Disabling/Enabling Replication Rules
•  Centrally Managing CTERA Agents
  • Agent Licensing
  • Downloading and Installing CTERA Agent
  •  Globally Configuring CTERA Agents
    • Configuring Global General Settings
    • Configuring Global File-Level Backup Settings
    • Configuring Global Disk-Level Backup Settings
    • Configuring Global Software Update Settings
  • Managing Each Agent
  •  Configuring Settings for Each Agent
    • Configuring General Settings
    • Configuring File-Level Backup Settings
    • Configuring Disk-Level Backup Settings
    • Configuring System State Backup Settings
    • Configuring Desktop Integration Settings
  • Manually Starting Agent Backup
  • Stopping a Backup Operation
  • Disabling and Enabling Agent Backups
  • Viewing Agent Backups
  • Restoring Files and Folders from the Cloud Storage Gateway to the Agent
  • Viewing the Agent Status
  • Viewing Agent Details
  • Monitoring Agents
  • Deleting Agents from the Agents List
•  Managing Network Settings
  • Configuring Network Settings
  • Configuring Proxy Settings
  • Configuring Ethernet Port Settings
  • Viewing Network and Port Settings
  • Renewing the DHCP Lease
  • Enabling/Disabling Link Aggregation
•  Setting Up File Search
  • Enabling/Disabling File Search
  • Scheduling File Index Updates
  • Manually Starting Index Updates
•  Using the File Manager
  • Changing the Tree Pane View
  • Viewing File or Folder Details
  • Creating Folder Usage Reports
  • Downloading Files and Folders
  • Uploading Files
  • Creating New Folders in the File Manager
  • Renaming Files and Folders
  • Deleting Files and Folders
  • Copying or Moving Files and Folders
  • Searching for Files
  • Adding the Cloud Storage Gateway as a Search Provider in Your Browser
  • Viewing Previous Versions of Files and Folders
•  Monitoring Your Cloud Storage Gateway
  • Viewing the Status Dashboard
  • Checking Drive Diagnostics
  •  Testing Hard Drives
    • Scheduling S.M.A.R.T Hard Drive Tests
  • Viewing the Activity Monitor
  •  Using SNMP Monitoring
    • Setting Up SNMP Monitoring on the Cloud Storage Gateway
  •  Configuring Logging
    • Configuring Event Log Settings
    • Configuring Syslog Logging
  •  Viewing Logs
    • Clearing Logs
    • System Logs
    • Viewing Local Backup Logs
    • Cloud Backup Logs
    • Cloud Sync Logs
    • Access Logs
    • Audit Logs
    • Viewing CTERA Agents Logs
    • Filtering Logs
    • Exporting Logs
  •  Auditing File Access
    • SMB Audit Log Formatted in Human Readable Form
  • Configuring Email Alerts
•  Maintenance
  • Viewing the Cloud Storage Gateway Details
  • Configuring the CTERA Cloud Storage Gateway Name and Location
  • Configuring the CTERA Cloud Storage Gateway Time and Date
  • Configuring the User Interface Language
  •  Updating the Firmware
    • Configuring Automatic Firmware Updates
    • Manually Updating the Firmware
  •  Exporting and Importing CTERA Cloud Storage Gateway Settings
    • Exporting the Configuration
    • Importing the Configuration
  • Generating a Support Report
  • Resetting the CTERA Cloud Storage Gateway to Its Default Settings
  • Restarting the CTERA Cloud Storage Gateway
  • Shutting Down the CTERA Cloud Storage Gateway
  • Viewing Attached UPS and Power Supply Details
  • Enabling and Disabling Power Supply Alerts
  • Managing Power Usage
  •  Data Scrubbing
    • Scheduling Automatic Data Scrubbing
    • Manually Starting Data Scrubbing
  • Scanning and Repairing Volumes
•  Network Diagnostics Tools
  • Remotely Awakening Computers
• Contacting Technical Support

Managing the Cloud Storage Gateway

Contacting Technical Support